Support

Ingraft is run by one person, so there is one address for everything: privacy@ingraft.co.uk. Expect a reply within a few days, usually sooner.

If something breaks

First, try closing and reopening the side panel — most glitches are that shallow. If it persists, email privacy@ingraft.co.uk with:

• what you were doing (for example, “tailoring on a LinkedIn advert”);
• what happened, including any error message word for word;
• the address of the job page, if the problem happened on one.

Don’t attach your CV — we don’t need it to investigate, and we’d rather not hold a copy even briefly.

Deleting your account

You can do this yourself, without asking us: open the extension, go to the Profile tab and choose Delete my account. You’ll be asked for your password, because deletion cannot be undone. It removes your email address, tracked jobs and friend connections from our servers, and clears what the extension stored in your browser.

Requesting your data

Email privacy@ingraft.co.uk from the address on your account and ask. We will send you a copy of the personal data we hold within one month, free of charge. Fair warning: it is a short list, because your CV and generated documents are never stored on our servers — the privacy policy spells out exactly what we do hold.